Refund policy

RETURNS ARE NOT AVAILABLE UNLESS THE COURIER IS STILL OUTSIDE YOUR LOCATION UPON DELIVERY.

Once the courier leaves your location, returns will no longer be accepted. Therefore, we encourage you to carefully verify the product during delivery.

Exchange Policy

EXCHANGES CAN BE REQUESTED WITHIN 2 DAYS OF RECEIVING THE PRODUCT. A proof of purchase or order number is required. Customers are responsible for shipping costs associated with exchanges. Exchanges are only possible if the requested item is in stock.

How to Request an Exchange

Requests can be submitted via direct message, including your order number for reference. Exchange processing may take up to 5 business days after we receive the item.